Hi, I bought crowns on the 6th (it was my birthday!) and I can't get into the test realm.
Can you help me?
Hey! Happy Birthday, and thanks for the question. I have no idea why! As the test realm page states:
"This is a Test Realm available to Subscribers and Crowns Players who have made a purchase in the last 30 days. Free to Play Players will not be able to log in to the Test Server."
So based on what it says there, it seems like you should be able to play, right?
Let me just make sure you know how to play on the test realm. You need to log on to the wizard101.com page with your account, then click the red ribbon on the upper right hand side of the screen, and follow the steps at the bottom of the next webpage (it involves a download).
Otherwise, I'd suggest contacting customer support.